The Division is responsible for managing the operating systems of all University servers, including their updates, licensing, and maintenance. It oversees user account management, virtual environments, software license renewal, and the management of security licenses deployed across the Center and University. Additionally, the Division performs any other tasks assigned within its scope of responsibility to ensure the smooth operation of the University’s IT infrastructure.

Achievements:

• Completely redeveloped the University’s backup system using the latest backup software and operating system versions.

• Redesigned and implemented new backup policies to enhance data protection and reliability.

• Installed, configured, and activated the Backup to Disk system.

• Migrated the University’s email system to Google servers.

• Established official email communication as a primary channel between academic departments and administrative units.

• Synchronized Active Directory with student email accounts for seamless account management.

• Relocated University servers from the old Center building to the new facility.

• Updated the University website’s operating system and established an emergency-ready equivalent system.

• Deployed new servers and expanded memory capacity on existing servers to meet growing operational needs.

Services:

• Provision of virtual servers according to the requirements of system users and developers.

• Customization of virtual server specifications based on operational needs.

• Ensuring continuous operation and availability of all University servers hosted at the Computer Center.

• Protecting data stored on University servers and maintaining its integrity and security.

• Providing operating system and software resources for laboratory environments.

• Renewing and monitoring all University software licenses.

• Delivering technical support for server users.

• Executing regular backup operations and maintaining robust disaster recovery processes.

• Establishing high-quality standards and specifications for the procurement of servers and backup devices.

• Managing antivirus systems across all University computers and servers to maintain a secure digital environment.

• Training students and recent graduates through various internship and practical training programs.

• Ensuring 24/7 server operation, including outside official working hours and during holidays when required.

• Administering email accounts for students, staff, and faculty members, ensuring efficient communication and account management.

This comprehensive approach reflects the Division’s commitment to operational excellence, data security, and providing a reliable, high-performance IT infrastructure that supports the University’s academic and administrative missions.