The Division is responsible for all maintenance and technical support activities related to computers and their peripherals, including printers, scanners, and projectors, ensuring their proper operation across all University facilities. It also oversees the installation of necessary software to guarantee that all devices function efficiently and effectively.

Achievements:

• Reviewing tenders related to the procurement, installation, and operation of computer equipment and peripherals.
• Receiving, assembling, and configuring devices and related equipment for operational readiness.
• Planning and executing routine and preventive maintenance for hardware and system software, while providing ongoing technical support.
• Ensuring that all user devices are properly connected to the University’s information network in coordination with the Networks Division.
• Responding promptly to emergency malfunctions and resolving technical issues efficiently.
• Monitoring maintenance contracts and ensuring compliance by service providers.
• Installing and configuring laboratory-specific devices and system software.
• Assessing the needs of departments and laboratories for equipment and software and providing complete solutions.
• Delivering technical support to staff and students as required to ensure seamless operation of all IT resources.

Through these initiatives, the Division ensures the reliability, efficiency, and continuity of the University’s IT infrastructure, supporting both academic and administrative activities.