{"id":11144,"date":"2026-03-01T14:16:28","date_gmt":"2026-03-01T11:16:28","guid":{"rendered":"http:\/\/demo.ttu.edu.jo\/?page_id=11144"},"modified":"2026-03-01T14:16:28","modified_gmt":"2026-03-01T11:16:28","slug":"maintenance-and-technical-support-division","status":"publish","type":"page","link":"https:\/\/www.ttu.edu.jo\/en\/centers\/citc\/maintenance-and-technical-support-division\/","title":{"rendered":"\u0634\u0639\u0628\u0629 \u0627\u0644\u0635\u064a\u0627\u0646\u0629 \u0648\u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0641\u0646\u064a"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-vc-full-width=\"true\" data-vc-full-width-temp=\"true\" data-vc-full-width-init=\"false\" data-vc-stretch-content=\"true\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1770469248001 vc_row-no-padding wd-rs-69873763a3b8c wd-section-stretch-content\"><div class=\"wpb_column vc_column_container vc_col-sm-12 wd-rs-6987372af3b30\"><div class=\"vc_column-inner 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href=\"https:\/\/www.ttu.edu.jo\/en\/centers\/citc\/\" class=\"afb-menu-link\" aria-label=\"Menu item\"><span class=\"afb-menu-icon afb-icon-left wd-nav-icon\"><i class=\"fa-solid fa-users-viewfinder\"><\/i><\/span><span class=\"afb-menu-text\">\u0639\u0646 \u0627\u0644\u0645\u0631\u0643\u0632<\/span><\/a><\/div><\/li>\n<li id=\"menu-item-11149\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-11149 afb-menu-item afb-menu-depth-0 afb-item-style-vertical\"><div class=\"afb-menu-item-inner\"><a href=\"https:\/\/www.ttu.edu.jo\/en\/centers\/citc\/computer-center-staff\/\" class=\"afb-menu-link\" aria-label=\"Menu item\"><span class=\"afb-menu-icon afb-icon-left wd-nav-icon\"><i class=\"fa-solid fa-clipboard-user\"><\/i><\/span><span class=\"afb-menu-text\">\u0627\u0644\u0643\u0627\u062f\u0631<\/span><\/a><\/div><\/li>\n<li id=\"menu-item-11103\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-11103 afb-menu-item afb-menu-depth-0 afb-item-style-vertical afb-menu-has-children afb-menu-parent afb-parent-arrow-angle\"><div class=\"afb-menu-item-inner\"><a href=\"#\" class=\"afb-menu-link\" aria-label=\"Menu item\"><span class=\"afb-menu-icon afb-icon-left wd-nav-icon\"><i class=\"fa-solid fa-ellipsis-vertical\"><\/i><\/span><span class=\"afb-menu-text\">\u0634\u0639\u0628 \u0648\u0623\u0642\u0633\u0627\u0645 \u0627\u0644\u0645\u0631\u0643\u0632<\/span><\/a><button type=\"button\" class=\"afb-menu-toggle afb-arrow-angle afb-toggle-pos-right wd-nav-opener\" tabindex=\"0\" aria-expanded=\"false\" aria-label=\"Toggle submenu\"><span class=\"afb-toggle-icon\"><i class=\"fa fa-angle-down\"><\/i><\/span><\/button><\/div>\n<ul class=\"afb-submenu sub-menu wd-sub-menu afb-submenu-depth-1\">\n\t<li id=\"menu-item-11104\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-11104 afb-menu-item afb-menu-depth-1 afb-item-style-vertical\"><div class=\"afb-menu-item-inner\"><a href=\"https:\/\/www.ttu.edu.jo\/en\/centers\/citc\/programming-and-database-administration-division\/\" class=\"afb-menu-link\" aria-label=\"Menu item\"><span class=\"afb-menu-icon afb-icon-left wd-nav-icon\"><i class=\"fas fa-circle\"><\/i><\/span><span class=\"afb-menu-text\">\u0627\u0644\u0628\u0631\u0645\u062c\u0629 \u0648\u0627\u062f\u0627\u0631\u0629 \u0642\u0648\u0627\u0639\u062f \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a<\/span><\/a><\/div><\/li>\n\t<li id=\"menu-item-11110\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-11110 afb-menu-item afb-menu-depth-1 afb-item-style-vertical\"><div class=\"afb-menu-item-inner\"><a href=\"https:\/\/www.ttu.edu.jo\/en\/centers\/citc\/e-learning-division\/\" class=\"afb-menu-link\" aria-label=\"Menu item\"><span class=\"afb-menu-icon afb-icon-left wd-nav-icon\"><i class=\"fas fa-circle\"><\/i><\/span><span class=\"afb-menu-text\">\u0627\u0644\u062a\u0639\u0644\u064a\u0645 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a<\/span><\/a><\/div><\/li>\n\t<li id=\"menu-item-11135\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-11135 afb-menu-item afb-menu-depth-1 afb-item-style-vertical\"><div class=\"afb-menu-item-inner\"><a href=\"https:\/\/www.ttu.edu.jo\/en\/centers\/citc\/networks-division\/\" class=\"afb-menu-link\" aria-label=\"Menu item\"><span class=\"afb-menu-icon afb-icon-left wd-nav-icon\"><i class=\"fas fa-circle\"><\/i><\/span><span class=\"afb-menu-text\">\u0627\u0644\u0634\u0628\u0643\u0627\u062a<\/span><\/a><\/div><\/li>\n\t<li id=\"menu-item-11141\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-11141 afb-menu-item afb-menu-depth-1 afb-item-style-vertical\"><div class=\"afb-menu-item-inner\"><a href=\"https:\/\/www.ttu.edu.jo\/en\/centers\/citc\/servers-and-computer-management-division\/\" class=\"afb-menu-link\" aria-label=\"Menu item\"><span class=\"afb-menu-icon afb-icon-left wd-nav-icon\"><i class=\"fas fa-circle\"><\/i><\/span><span class=\"afb-menu-text\">\u0627\u0644\u062e\u0648\u0627\u062f\u0645 \u0648\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062d\u0633\u0627\u0628\u0627\u062a<\/span><\/a><\/div><\/li>\n\t<li id=\"menu-item-11146\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-11146 afb-menu-item afb-menu-depth-1 afb-item-style-vertical\"><div class=\"afb-menu-item-inner\"><a href=\"https:\/\/www.ttu.edu.jo\/en\/centers\/citc\/maintenance-and-technical-support-division\/\" class=\"afb-menu-link\" aria-label=\"Menu item\"><span class=\"afb-menu-icon afb-icon-left wd-nav-icon\"><i class=\"fas fa-circle\"><\/i><\/span><span class=\"afb-menu-text\">\u0627\u0644\u0635\u064a\u0627\u0646\u0629 \u0648\u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0641\u0646\u064a<\/span><\/a><\/div><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-11161\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-11161 afb-menu-item afb-menu-depth-0 afb-item-style-vertical\"><div class=\"afb-menu-item-inner\"><a href=\"https:\/\/www.ttu.edu.jo\/en\/centers\/citc\/faq\/\" class=\"afb-menu-link\" aria-label=\"Menu item\"><span class=\"afb-menu-icon afb-icon-left wd-nav-icon\"><i class=\"fa-solid fa-circle-question\"><\/i><\/span><span class=\"afb-menu-text\">\u0627\u0633\u0626\u0644\u0629 \u0645\u062a\u0643\u0631\u0631\u0629<\/span><\/a><\/div><\/li>\n<li id=\"menu-item-11187\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-11187 afb-menu-item afb-menu-depth-0 afb-item-style-vertical\"><div class=\"afb-menu-item-inner\"><a href=\"https:\/\/www.ttu.edu.jo\/en\/centers\/citc\/contact-computer-center\/\" class=\"afb-menu-link\" aria-label=\"Menu item\"><span class=\"afb-menu-icon afb-icon-left wd-nav-icon\"><i class=\"fa-solid fa-address-book\"><\/i><\/span><span class=\"afb-menu-text\">\u0627\u062a\u0635\u0644 \u0628\u0646\u0627<\/span><\/a><\/div><\/li>\n<\/ul>                <\/nav>\n                        \n        <\/div>\n        <\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-9 vc_col-has-fill wd-rs-698731916403d\"><div class=\"vc_column-inner vc_custom_1770467770495\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: justify;\">The Division is responsible for all maintenance and technical support activities related to computers and their peripherals, including printers, scanners, and projectors, ensuring their proper operation across all University facilities. It also oversees the installation of necessary software to guarantee that all devices function efficiently and effectively.<\/p>\n<p style=\"text-align: justify;\"><strong>Achievements:<\/strong><\/p>\n<ul style=\"text-align: justify;\">\n<li>Reviewing tenders related to the procurement, installation, and operation of computer equipment and peripherals.<\/li>\n<li>Receiving, assembling, and configuring devices and related equipment for operational readiness.<\/li>\n<li>Planning and executing routine and preventive maintenance for hardware and system software, while providing ongoing technical support.<\/li>\n<li>Ensuring that all user devices are properly connected to the University\u2019s information network in coordination with the Networks Division.<\/li>\n<li>Responding promptly to emergency malfunctions and resolving technical issues efficiently.<\/li>\n<li>Monitoring maintenance contracts and ensuring compliance by service providers.<\/li>\n<li>Installing and configuring laboratory-specific devices and system software.<\/li>\n<li>Assessing the needs of departments and laboratories for equipment and software and providing complete solutions.<\/li>\n<li>Delivering technical support to staff and students as required to ensure seamless operation of all IT resources.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">Through these initiatives, the Division ensures the reliability, efficiency, and continuity of the University\u2019s IT infrastructure, supporting both academic and administrative activities.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"\u0643\u0644\u0645\u0629 \u062a\u0631\u062d\u064a\u0628\u064a\u0629 \u0639\u0646 \u0627\u0644\u0645\u0631\u0643\u0632 \u0627\u0644\u0643\u0627\u062f\u0631 \u0634\u0639\u0628 \u0648\u0623\u0642\u0633\u0627\u0645 \u0627\u0644\u0645\u0631\u0643\u0632 \u0627\u0644\u0628\u0631\u0645\u062c\u0629 \u0648\u0627\u062f\u0627\u0631\u0629 \u0642\u0648\u0627\u0639\u062f \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u062a\u0639\u0644\u064a\u0645 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0627\u0644\u0634\u0628\u0643\u0627\u062a \u0627\u0644\u062e\u0648\u0627\u062f\u0645 \u0648\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062d\u0633\u0627\u0628\u0627\u062a \u0627\u0644\u0635\u064a\u0627\u0646\u0629 \u0648\u0627\u0644\u062f\u0639\u0645","protected":false},"author":1,"featured_media":0,"parent":11062,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-11144","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ttu.edu.jo\/en\/wp-json\/wp\/v2\/pages\/11144","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ttu.edu.jo\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ttu.edu.jo\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ttu.edu.jo\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ttu.edu.jo\/en\/wp-json\/wp\/v2\/comments?post=11144"}],"version-history":[{"count":0,"href":"https:\/\/www.ttu.edu.jo\/en\/wp-json\/wp\/v2\/pages\/11144\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.ttu.edu.jo\/en\/wp-json\/wp\/v2\/pages\/11062"}],"wp:attachment":[{"href":"https:\/\/www.ttu.edu.jo\/en\/wp-json\/wp\/v2\/media?parent=11144"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}