{"id":11144,"date":"2026-03-01T14:16:28","date_gmt":"2026-03-01T11:16:28","guid":{"rendered":"http:\/\/demo.ttu.edu.jo\/?page_id=11144"},"modified":"2026-03-01T14:16:28","modified_gmt":"2026-03-01T11:16:28","slug":"maintenance-and-technical-support-division","status":"publish","type":"page","link":"https:\/\/www.ttu.edu.jo\/en\/centers\/citc\/maintenance-and-technical-support-division\/","title":{"rendered":"\u0634\u0639\u0628\u0629 \u0627\u0644\u0635\u064a\u0627\u0646\u0629 \u0648\u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0641\u0646\u064a"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-vc-full-width=\"true\" data-vc-full-width-temp=\"true\" data-vc-full-width-init=\"false\" data-vc-stretch-content=\"true\" class=\"vc_row wpb_row vc_row-fluid vc_custom_1770469248001 vc_row-no-padding wd-rs-69873763a3b8c wd-section-stretch-content\"><div class=\"wpb_column vc_column_container vc_col-sm-12 wd-rs-6987372af3b30\"><div class=\"vc_column-inner vc_custom_1770469169993\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><div class=\"vc_row-full-width vc_clearfix\"><\/div><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1770467687779 vc_row-has-fill vc_row-o-equal-height vc_row-flex wd-rs-6987316083567\"><div class=\"wpb_column vc_column_container vc_col-sm-3 wd-rs-698b0c38adfef\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_empty_space\"   style=\"height: 10px\"><span class=\"vc_empty_space_inner\"><\/span><\/div>\t\t\t\t<style id=\"afb-style-afb-1\">\n\t\t\t#afb-1 .afb-icon-left{margin-inline-end:10px;margin-inline-start:0}#afb-1 .afb-submenu .afb-menu-link{padding-inline-start:calc(var(--afb-padding-x) + 16px)}#afb-1 .afb-submenu .afb-submenu .afb-menu-link{padding-inline-start:calc(var(--afb-padding-x) + calc(16px * 2))}\t\t<\/style>\n\t\t\n\t\t<div\n\t\t\tid=\"afb-1\"\n\t\t\tclass=\"afb-vertical-menu afb-style-vertical afb-anim-slide afb-has-icons afb-has-shadow afb-has-separator afb-ltr vc_custom_1772351919520\"\n\t\t\tstyle=\"--afb-item-height:40px;--afb-item-spacing:5px;--afb-padding-x:16px;--afb-padding-y:0px;--afb-font-size:14px;--afb-font-weight:500;--afb-icon-size:14px;--afb-animation-speed:280ms;--afb-border-radius:2px;--afb-border-color:#e8e8e8;--afb-text-color:#333333;--afb-bg-color:#ffffff;--afb-hover-bg:#184EA2;--afb-hover-color:#DD9933;--afb-active-bg:#184EA2;--afb-active-color:#FFFFFF;--afb-arrow-color:#555555;--afb-sub-bg:#fafafa;--afb-separator-color:#ececec;--afb-shadow:0px 2px 8px 0px #E1E0E0;--afb-shadow-hover:0px 4px 12px 0px rgba(225,224,224,0.12);--afb-shadow-active:0px 5px 16px 0px rgba(225,224,224,0.18);\"\n\t\t\t data-expand-first=\"\" data-expand-active=\"\" data-anim-speed=\"280\" data-anim-type=\"slide\" data-accordion=\"false\"\t\t\trole=\"navigation\"\n\t\t\taria-label=\"Sidebar menu\"\n\t\t>\n\t\t\t<nav class=\"afb-nav-wrap\">\n\t\t\t\t<ul class=\"afb-menu-list\" role=\"menubar\"><li id=\"menu-item-11078\" class=\"menu-item menu-item-type-post_type menu-item-object-page afb-menu-item afb-depth-0 menu-item-11078\"><div class=\"afb-item-wrap\"><a href=\"https:\/\/www.ttu.edu.jo\/en\/centers\/citc\/welcome\/\" class=\"afb-menu-link\"><span class=\"afb-menu-icon afb-icon-left\" aria-hidden=\"true\"><i class=\"fa-solid fa-door-open\" aria-hidden=\"true\"><\/i><\/span><span class=\"afb-menu-text\">Welcome Message<\/span><\/a><\/div><\/li><li id=\"menu-item-11064\" class=\"menu-item menu-item-type-post_type menu-item-object-page afb-menu-item afb-depth-0 menu-item-11064\"><div class=\"afb-item-wrap\"><a href=\"https:\/\/www.ttu.edu.jo\/en\/centers\/citc\/\" class=\"afb-menu-link\"><span class=\"afb-menu-icon afb-icon-left\" aria-hidden=\"true\"><i class=\"fa-solid fa-users-viewfinder\" aria-hidden=\"true\"><\/i><\/span><span class=\"afb-menu-text\">About<\/span><\/a><\/div><\/li><li id=\"menu-item-11149\" class=\"menu-item menu-item-type-post_type menu-item-object-page afb-menu-item afb-depth-0 menu-item-11149\"><div class=\"afb-item-wrap\"><a href=\"https:\/\/www.ttu.edu.jo\/en\/centers\/citc\/computer-center-staff\/\" class=\"afb-menu-link\"><span class=\"afb-menu-icon afb-icon-left\" aria-hidden=\"true\"><i class=\"fa-solid fa-clipboard-user\" aria-hidden=\"true\"><\/i><\/span><span class=\"afb-menu-text\">Staff<\/span><\/a><\/div><\/li><li id=\"menu-item-11103\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children afb-menu-item afb-depth-0 menu-item-11103 afb-has-children\"><div class=\"afb-item-wrap\"><a href=\"#\" class=\"afb-menu-link\" aria-haspopup=\"true\"><span class=\"afb-menu-icon afb-icon-left\" aria-hidden=\"true\"><i class=\"fa-solid fa-ellipsis-vertical\" aria-hidden=\"true\"><\/i><\/span><span class=\"afb-menu-text\">Divisions<\/span><\/a><button type=\"button\" class=\"afb-toggle afb-toggle--angle afb-toggle-pos--right\" aria-expanded=\"false\" aria-label=\"Toggle submenu\" tabindex=\"0\"><i class=\"fa fa-angle-down\" aria-hidden=\"true\"><\/i><\/button><\/div><ul class=\"afb-submenu sub-menu afb-submenu-depth-1\" role=\"menu\"><li id=\"menu-item-11104\" class=\"menu-item menu-item-type-post_type menu-item-object-page afb-menu-item afb-depth-1 menu-item-11104\"><div class=\"afb-item-wrap\"><a href=\"https:\/\/www.ttu.edu.jo\/en\/centers\/citc\/programming-and-database-administration-division\/\" class=\"afb-menu-link\"><span class=\"afb-menu-icon afb-icon-left\" aria-hidden=\"true\"><i class=\"fas fa-circle afb-icon-dot\" aria-hidden=\"true\"><\/i><\/span><span class=\"afb-menu-text\">Programming and Database Administration<\/span><\/a><\/div><\/li><li id=\"menu-item-11110\" class=\"menu-item menu-item-type-post_type menu-item-object-page afb-menu-item afb-depth-1 menu-item-11110\"><div class=\"afb-item-wrap\"><a href=\"https:\/\/www.ttu.edu.jo\/en\/centers\/citc\/e-learning-division\/\" class=\"afb-menu-link\"><span class=\"afb-menu-icon afb-icon-left\" aria-hidden=\"true\"><i class=\"fas fa-circle afb-icon-dot\" aria-hidden=\"true\"><\/i><\/span><span class=\"afb-menu-text\">E-Learning<\/span><\/a><\/div><\/li><li id=\"menu-item-11135\" class=\"menu-item menu-item-type-post_type menu-item-object-page afb-menu-item afb-depth-1 menu-item-11135\"><div class=\"afb-item-wrap\"><a href=\"https:\/\/www.ttu.edu.jo\/en\/centers\/citc\/networks-division\/\" class=\"afb-menu-link\"><span class=\"afb-menu-icon afb-icon-left\" aria-hidden=\"true\"><i class=\"fas fa-circle afb-icon-dot\" aria-hidden=\"true\"><\/i><\/span><span class=\"afb-menu-text\">Networks<\/span><\/a><\/div><\/li><li id=\"menu-item-11141\" class=\"menu-item menu-item-type-post_type menu-item-object-page afb-menu-item afb-depth-1 menu-item-11141\"><div class=\"afb-item-wrap\"><a href=\"https:\/\/www.ttu.edu.jo\/en\/centers\/citc\/servers-and-computer-management-division\/\" class=\"afb-menu-link\"><span class=\"afb-menu-icon afb-icon-left\" aria-hidden=\"true\"><i class=\"fas fa-circle afb-icon-dot\" aria-hidden=\"true\"><\/i><\/span><span class=\"afb-menu-text\">Servers and Computer Management<\/span><\/a><\/div><\/li><li id=\"menu-item-11146\" class=\"menu-item menu-item-type-post_type menu-item-object-page afb-menu-item afb-depth-1 menu-item-11146\"><div class=\"afb-item-wrap\"><a href=\"https:\/\/www.ttu.edu.jo\/en\/centers\/citc\/maintenance-and-technical-support-division\/\" class=\"afb-menu-link\"><span class=\"afb-menu-icon afb-icon-left\" aria-hidden=\"true\"><i class=\"fas fa-circle afb-icon-dot\" aria-hidden=\"true\"><\/i><\/span><span class=\"afb-menu-text\">Maintenance and Technical Support<\/span><\/a><\/div><\/li><\/ul><\/li><li id=\"menu-item-11161\" class=\"menu-item menu-item-type-post_type menu-item-object-page afb-menu-item afb-depth-0 menu-item-11161\"><div class=\"afb-item-wrap\"><a href=\"https:\/\/www.ttu.edu.jo\/en\/centers\/citc\/faq\/\" class=\"afb-menu-link\"><span class=\"afb-menu-icon afb-icon-left\" aria-hidden=\"true\"><i class=\"fa-solid fa-circle-question\" aria-hidden=\"true\"><\/i><\/span><span class=\"afb-menu-text\">FAQ<\/span><\/a><\/div><\/li><li id=\"menu-item-11187\" class=\"menu-item menu-item-type-post_type menu-item-object-page afb-menu-item afb-depth-0 menu-item-11187\"><div class=\"afb-item-wrap\"><a href=\"https:\/\/www.ttu.edu.jo\/en\/centers\/citc\/contact-computer-center\/\" class=\"afb-menu-link\"><span class=\"afb-menu-icon afb-icon-left\" aria-hidden=\"true\"><i class=\"fa-solid fa-address-book\" aria-hidden=\"true\"><\/i><\/span><span class=\"afb-menu-text\">Contact<\/span><\/a><\/div><\/li><\/ul>\t\t\t<\/nav>\n\t\t<\/div>\n\t\t<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-9 vc_col-has-fill wd-rs-698731916403d\"><div class=\"vc_column-inner vc_custom_1770467770495\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"text-align: justify;\">The Division is responsible for all maintenance and technical support activities related to computers and their peripherals, including printers, scanners, and projectors, ensuring their proper operation across all University facilities. It also oversees the installation of necessary software to guarantee that all devices function efficiently and effectively.<\/p>\n<p style=\"text-align: justify;\"><strong>Achievements:<\/strong><\/p>\n<ul style=\"text-align: justify;\">\n<li>Reviewing tenders related to the procurement, installation, and operation of computer equipment and peripherals.<\/li>\n<li>Receiving, assembling, and configuring devices and related equipment for operational readiness.<\/li>\n<li>Planning and executing routine and preventive maintenance for hardware and system software, while providing ongoing technical support.<\/li>\n<li>Ensuring that all user devices are properly connected to the University\u2019s information network in coordination with the Networks Division.<\/li>\n<li>Responding promptly to emergency malfunctions and resolving technical issues efficiently.<\/li>\n<li>Monitoring maintenance contracts and ensuring compliance by service providers.<\/li>\n<li>Installing and configuring laboratory-specific devices and system software.<\/li>\n<li>Assessing the needs of departments and laboratories for equipment and software and providing complete solutions.<\/li>\n<li>Delivering technical support to staff and students as required to ensure seamless operation of all IT resources.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">Through these initiatives, the Division ensures the reliability, efficiency, and continuity of the University\u2019s IT infrastructure, supporting both academic and administrative activities.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"\u0643\u0644\u0645\u0629 \u062a\u0631\u062d\u064a\u0628\u064a\u0629\u0639\u0646 \u0627\u0644\u0645\u0631\u0643\u0632\u0627\u0644\u0643\u0627\u062f\u0631\u0634\u0639\u0628 \u0648\u0623\u0642\u0633\u0627\u0645 \u0627\u0644\u0645\u0631\u0643\u0632\u0627\u0644\u0628\u0631\u0645\u062c\u0629 \u0648\u0627\u062f\u0627\u0631\u0629 \u0642\u0648\u0627\u0639\u062f \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u0627\u0644\u062a\u0639\u0644\u064a\u0645 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0627\u0644\u0634\u0628\u0643\u0627\u062a\u0627\u0644\u062e\u0648\u0627\u062f\u0645 \u0648\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062d\u0633\u0627\u0628\u0627\u062a\u0627\u0644\u0635\u064a\u0627\u0646\u0629 \u0648\u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0641\u0646\u064a\u0627\u0633\u0626\u0644\u0629 \u0645\u062a\u0643\u0631\u0631\u0629\u0627\u062a\u0635\u0644 \u0628\u0646\u0627 The Division is responsible for","protected":false},"author":1,"featured_media":0,"parent":11062,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-11144","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ttu.edu.jo\/en\/wp-json\/wp\/v2\/pages\/11144","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ttu.edu.jo\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ttu.edu.jo\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ttu.edu.jo\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ttu.edu.jo\/en\/wp-json\/wp\/v2\/comments?post=11144"}],"version-history":[{"count":0,"href":"https:\/\/www.ttu.edu.jo\/en\/wp-json\/wp\/v2\/pages\/11144\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.ttu.edu.jo\/en\/wp-json\/wp\/v2\/pages\/11062"}],"wp:attachment":[{"href":"https:\/\/www.ttu.edu.jo\/en\/wp-json\/wp\/v2\/media?parent=11144"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}